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Troubleshooting
"No Signal" L.E.D. is glowing continously
Applicable Model Explaination Action
All Model The controller is unable to receive signals of the transmitters of destination tank Call Service Centre.
No Signal L.E.D. is blinking continously
Applicable Model Explaination Action
All Model The controller is unable to receive signals of the transmitters of under ground source tank Call Service Centre.
Motor ON led is blinking but motor is not running.
Applicable Model Explaination Action
All Model The motor has been unable to fill the destination tank within following time-out period. (1) From empty to 50%- 1hour (2) From 50% to 75%- 1hour. (3) from 75% to full- 30 min 1) Check the Fuse at the right side edge of controller. If it is blown away, replace the fuse. However it is recommended to get the motor checked for high current from authorised service personal of the menufecturing compant of motor. (2) The wiring from controller to motor should be get checked by electrician.(3) Check if any tap has been left open inadverdently.
Line water LED blinking/glowing continuously
Applicable Model Explaination Action
Sense Model If blinking, it means either water supply at inlet of motor has been detected with low pressure or a timer has been activated. If it is glowing continously, it means water supply has been detected with sufficient pressure at inlet of motor. No action required. The motor will operate in automatic mode.
Voltage indication led is blinking/glowing continuously.
Applicable Model Explaination Action
All Model If the input voltage is beyond the set range of 180~250V, it will glow/ blink and it will not allow to run the motor till voltage is within range. These LED will also start blinking if voltage protection is disabled.
"MAINS" indicator is not glowing.
Applicable Model Explaination Action
All Model If the power supply is reaching to the controller,it will glow. Other wise it will not glow. If it is not glowing, check the MCB from where the power supply has been given to controller.
Functionality of main switch(Auto Mode, OFF, Manual)
Applicable Model Explaination Action
All Models except PLUS model If the switch is pressed at top most position, it will work in auto-mode. If it is pressed at bottom position, the controller will be off and the motor will be started in manual mode. If it is in centre position the controller will be off.
All Plus Model If the switch is pressed at top most position, it will work in auto-mode. If it is pressed at centre/ bottom position, the controller will be off and the motor can be started in manual mode through starter button.
Motor is not running in automode.
Applicable Model Explaination Action
The possible reasons
Prima Model 1) The water level in overhead tank is 50% or more Wait to drop the water level less then 50% or press button-1 for 5 second to start the motor immediately.
Prima Model 2) The water level in underground tank is less then 30% Wait till water level in underground tank is 30% or more
Prima Model 3) No Signal LED is blinking/ glowing continuously Wait for 5 minuts. If it persists, call service centre. Till then operate the motor on manual mode.
Prima Model 4) "High/Low Volt" LED is blinking/ glowing continously. Wait for correct voltage supply or alternatively disable voltage protection by pressing button-1  three times.
Prima Model 5) "Motor ON" LED is blinking This indicates that water level in Overhead Tanks has not changed inspite of running the motor for more then 2 hours. Check the motor for air and power supply connection. Check for water tap left open inadverdently. Reset the system
Ace Model
The possible resone
1) The water level in overhead tank is 50% or more Wait to drop the water level less then 50% or press button-1 for 5 second to start the motor immediately.
2) The water level in underground tank is less then 30% Wait till water level in underground tank is 30% or more
3) No Signal LED is blinking/ glowing continuously Wait for 5 minuts. If it persists, call service centre. Till then operate the motor on manual mode.
4) "HighVolt" or "Low Volt" LED is  glowing continously. Wait for correct voltage supply or alternatively disable voltage protection by pressing button-1  three times.
5) "Motor ON" LED is blinking This indicates that water level in Overhead Tanks has not changed inspite of running the motor for more then 2 hours. Check the motor for air and power supply connection. Check for water tap left open inadverdently. Reset the system
Sense Model The motor is mot running inspite of "Line Water" LED is blinking or glowing
The possible reason is
1) The water level in overhead tank is 75% or more Wait to drop the water level less then 50% or press button-1 for 5 second to start the motor immediately.
2) No Signal LED is blinking/ glowing continuously Wait for 5 minuts. If it persists, call service centre. Till then operate the motor on manual mode.
3) "HighVolt" or "Low Volt" LED is  glowing continously. Wait for correct voltage supply or alternatively disable voltage protection by pressing button-1  three times.
4) "Motor ON" LED is blinking This indicates that water level in Overhead Tanks has not changed inspite of running the motor for more then 2 hours. Check the motor for air and power supply connection. Check for water tap left open inadverdently. Reset the system